Testimonials
MARK GELLER, CO-FOUNDER
"I've worked with Jamie at four companies in the past 20 years, including my full 9-year run at Happy Returns. For my money, literally, he is the most effective person in the industry at pitching to get significant coverage on any and all kinds of media, especially for earlier stage companies. Through some combination of his outgoing personality, empathy for reporters, and relentless work ethic, he manages to get coverage that others simply don't. I don't know how he does it, but the results speak for themselves."
Andy Downard, CO-FOUNDER
“At Thriftly, Jamie proved that strategic PR beats a team of BDRs. We received better results for significantly less.”
David Sobie, CEO
"For nearly a decade, Jamie Diamond has been able to help Happy Returns punch well above its weight class in landing consistent, game-changing media coverage. He possesses a very effective blend of creativity, tenacity and personal touch that puts him in rare air as a marketing secret weapon."
Anh Vu-Lieberman, CMO
"Working with Jamie Diamond PR has been an exceptional experience. Their team is professional, attentive, and consistently goes above and beyond to ensure seamless communication and follow-through. Their ability to identify and present outstanding opportunities for thought leadership has been invaluable. Beyond their expertise, they bring a friendly and collaborative approach that makes every interaction a pleasure. We highly recommend Jamie Diamond PR to anyone seeking a dedicated and results-driven PR partner."
Lauren Pufpaf, President Co-founder
"Jamie is highly effective as a media collaborator. Even when your product news cycle is light, he works with you to find new angles for coverage and consistent visibility."
Client Hits
Fortune
Meet the $465 million startup UPS acquired that helps
solve the ‘free returns’ nightmare that Amazon fueled
NBC Nightly News
Growing number of businesses spring up to make retail returns easier
With the holiday shopping season underway, it's also a time when many items are returned. The process can sometimes be a hassle for customers, and a growing number of companies are springing up to try to make the returns easier. NBC News’ Jake Ward has the story.
TechCrunch
Today a startup called Persona, which has built a platform to make it easier for organisations to implement more watertight methods based on third-party documentation, real-time evaluation, and AI to verify users, is announcing a funding round, speaking to the shift in the market and subsequent demand for new alternatives to the old way of doing things.
Forbes
How One Female Entrepreneur Is Using Music To Improve Lives
With Women’s History Month underway, I’m excited to shine a spotlight on female leaders that are making a positive impact on society. Lauren Pufpaf, cofounder of Feed.fm, is doing that and more.
Inc 500 Cover Story
How Couples Therapy Helped Bring This Company Back From the Brink
A prodigy, Jessica Mah, 25, was poised for Silicon Valley success. Then she discovered that her San Francisco-based company, inDinero, had a flawed product, an unsustainable business model, and a soap-opera-worthy org chart.
Bloomberg Technology
Feed.fm CEO Sees Significant Challenges Facing Spotify
NBC News
Retailers work to make returns easier after holiday season
With the holiday shopping season officially over, retailers are seeing an influx of returns of unwanted gifts from customers. To make the process easier, more stores are working to make the returns process easier. NBC News' Steve Patterson has a closer look at the new technology being used by Happy Returns, which is owned by UPS.
WALL STREET JOURNAL
Travel Industry Automates Pandemic Response With New Digital Tools
A fever-detecting camera that screens travelers and a hotel-room cleaning robot join the industry’s front-line workers
Fox Business
A majority of small businesses are using artificial intelligence
Many small companies have started using artificial intelligence. One business owner says his team used his new AI device for only a few weeks and are already on track to double their inventory.
CBS LA
A Santa Monica Company, Happy Returns, makes customer returns easier
About Diamond PR
Since 1997
"I love going on the hunt for press, brainstorming stories and defending why clients matter to reporters that appreciate a fresh perspective."